111 Emergency Calling Information

IMPORTANT: RBI, Wireless, and Fibre VoIP services do not work in the event of a power cut.

This means the landline or devices such as cordless phones and other devices (like medical alarms) may not be able to work - even if they have a battery. This could impact your ability to contact 111 emergency services.

Make sure you have another way to access 111 in an emergency.

We recommend you have an alternative method, such as a charged mobile phone or a power backup device such as an uninterruptible power supply (UPS) to keep you connected.

Vulnerable Consumers

If you're an Amuri.Net account holder and either you or someone in your household needs to contact 111 services on your landline for medical, disability, or security reasons, Amuri.Net will provide eligible customers a suitable device to contact 111 in the event of a power cut. To apply you'll need to download and complete a Vulnerable Consumer Form after you have submitted your order.

For more information visit amuri.net/vulnerable.pdf